Refund policy

Return & Refund Policy 

 1. Eligibility for Returns Items can be returned within [30] days of purchase. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase (receipt or order number) is required. 

 2. Non-Returnable Items The following items cannot be returned: Sale or clearance items Perishable goods (if applicable) Personalized or custom-made products Gift cards or digital products 

 3. Return Process To start a return: Contact us at [usefullilthingsllc@gmail.com/1(757)782-8522 with your order number. We will provide instructions for shipping the item back. Customers are responsible for return shipping costs unless the item was defective or incorrect. 

 4. Refunds Once your return is received and inspected, we will notify you of the approval or denial. Approved refunds will be processed to your original method of payment within [14] business days. Shipping costs are non-refundable (unless the return is due to our error). 

 5. Exchanges We replace items only if they are defective, damaged, or incorrect. If you need an exchange, contact us at [usefullilthingsllc@gmail.com/1-(757)782-8522.

 6. Damaged or Incorrect Products If you received a damaged or wrong item, please contact us within [2] days with photos, and we will fix the issue immediately. 

 7. Late or Missing Refunds If you haven’t received your refund yet: Check your bank account again Contact your credit card company Contact your bank If you still have issues, contact us at [usefullilthingsllc@gmail.com